Dr Richard Newland studied medicine at Cambridge University and completed his medical training at St Mary’s Hospital, London. During his early career as a GP, Dr Newland recognised there was a lack of information and support for families who needed to choose long term care. To address this gap, Dr Newland established Carehome Selection in 1995, a wholly new service providing free advice to people choosing nursing and care homes.
The value of this service was acknowledged by the NHS, with many hospitals commissioning Carehome Selection to support patients moving from hospital into care homes, reducing delays to discharge. The company rapidly grew, providing many other services such as the Caretrack database and discharge to assess and the company name was changed to CHS Healthcare, to recognise the wider range of roles undertaken.
Dr Newland continues to serve as chief executive for CHS Healthcare, which now employs more than 300 people across England, providing services for more than 70 hospitals and clinical commissioning groups. Dr Newland is the main contact for senior NHS managers, regularly meeting them to discuss priorities, establish new schemes and review the performance of existing services.
“In common with many of the managers I speak to, my background is clinical, working in both hospital and general practice medicine, but I am now wholly focused on service management. As a company, we understand the priorities and recognise the problems – we have been working with the NHS for twenty years. We are uniquely placed to rapidly respond to commissioner needs and can prove impactful results, reducing delays to discharge and getting patients into appropriate services far more quickly.”